Thursday, October 18, 2012

London/Amsterdam Trip Report: Dulles Lounges and United IAD-LHR


Dulles Lounges and United Washington Dulles - London Heathrow
London Day One
London Day Two
London Day Three
London Day Four
Overnight Ferry London - Amsterdam
Amsterdam Day One
Amsterdam Day Two
Lufthansa Amsterdam-Frankfurt/Senator's Lounge Frankfurt/Lufthansa Frankfurt - Dulles


It was finally here!!! The trip that Kelsey and I have been waiting for since we booked the trip in April. You may remember that the trip was booked with a combination of the sign up bonuses from the United Mileage Explorer Visa Card and the Chase Sapphire Card.

The plan for our trip, as you may remember, was to spend four days in London and then take the train from London to Harwich, England where we would get on an overnight ferry to the Hook of Holland and then take a train to Amsterdam for two days before returning back to DC.

We started off our trip by heading from work out to Dulles for our 6:00 pm flight. I was really excited to get going so I made Kelsey leave extra early because I wanted to try out both the United Lounge in Terminal D where our flight was taking off from as well as the Lufthansa Senator's lounge in Terminal A. Remember that generally when traveling on a Star Alliance ticket internationally and in a premium class that you will have access to other Star Alliance lounges at the airport. Star Alliance has a great chart that shows you what lounges you have access to on your trip.

We left our apartment in Virginia and took the Metro to the West Falls Church station and boarded the Washington Flyer coach service which has direct service to Dulles in about 20 minutes. The transportation costs $10 each way or $18 round-trip. It arrives at each location about every 30 min or so.

After the short trip we pulled up to Dulles and headed to the United check-in desk. We were the only people in the BusinessFirst check-in line and headed directly to the kiosk to check our bags. Both of us were able to pack into a carry-on roller board bags, but we figured why drag it through the airport if we don't have to. The bags were checked and we headed down the stairs to the security area.

The line for the regular screening line was running at about a 5-10 min wait so we figured the shorter premium line would get us out in now time. Boy were we wrong. We hit two packed premium lines that crawwwlllleeddddd. About 20 min later we had cleared security and we were on our way to Terminal A.

After walking under the tarmac from the main terminal to Terminal A we turned right and came right up to the Lufthansa Senator Lounge/Business Lounge.

Outside the Lufthansa Senator Lounge/Business Lounge Dulles 
 We waited to be checked-in and handed our United tickets to the agent who directed us into the Senator's Lounge. The lounge is very nice looking with huge overstuffed armchairs and a set of barstools by the food section. This was our first experience in the lounge of a non-US based carrier so we were very very happy to see actual food on offer!

There was a few veggie plates, a set of bite sized sandwiches and my favorite.... bratwurst and sauerkraut. There was also a soda fountain and a few alcohol options. The alcohol was served by attendants who gladly took your drink to the seating area. I ordered an Octoberfest beer and Kelsey tried one of their white wines.

Lufthansa A330At the Gate

Food on Offer

Mmmmmm Bratwurst
 After getting our fill and enjoying the lounge for a bit we headed over to Terminal D to the United Lounge until our flight. We quickly realized that we should have stayed in the Lufthansa lounge a bit longer. The United lounge was huge....but it was packed with people waiting for their evening flights. Almost all of the three large seating areas were full and people were standing trying to find a seat.

The food offerings were much less exciting with the usual carrots, dressing, cheese and crackers on offer. Though Kelsey was happy to find her favorite trail mix with chocolate covered rasins in it. She always eats all the candy parts and leaves me the nuts and healthy items.

Finally the lounge started to clear as the evening flights started to be called and we were able to get a seat next to a tv and an outlet to give our phones one last charge.

When we got a seat we noticed that our flight, which was scheduled for 6:00 pm, was delayed until 6:30 because of "airport conditions" since it was clear and sunny outside we were a little confused so we went to ask the desk in the lounge. Luckily this was a good delay....the jet stream was so favorable over the Atlantic Ocean that if we left on time we would be really early and would not be able to land because Heathrow has a 6:00 am curfew and no planes can land before it. So, we used that as an excuse to get a few more snacks and have a drink before heading to the gate.

United Lounge Bar Area

One of the seating areas in the United Lounge
 The boarding area was relatively empty around 5:45 when we were called to board. I looked on the United app on my phone (Which you should get it you don't have it!) and noticed that while First and BusinessFirst were booked full there were almost 40 seats open in Economy and EconomyPlus.

First and BusinessFirst were called and we were the second group to board the airplane. We entered through door 2L and turned left to our seats 6J and 6K on United's Boeing 777-200 with the International lie flat configuration.

A pillow, duvet and headphones were waiting for us on our seats. We got settled in and took a few pictures (Hey, it was our first international business trip, we had to!) and were greeted by the BusinessFirst flight attendants who asked if we would like a beverage. We ordered champaign and it was delivered along with a a selection of British magazines. I grabbed the Times of London to catch up on the news. :)


BusinessFirst Seats 6J and 6K

My seat 

View of the In-Flight Entertainment from the seat


Seat Controls 

Pre-Flight Champaign

The plan was boarded quickly but that pesky Atlantic Ocean jet stream delayed our leaving by another 20 minutes, but we sure didn't mind. I have never been so excited to sit at the gate with a departure delay. After pushback we headed to the far runway at Dulles and took off right before the British Airways 747-400 also headed for Heathrow.

Flying in BusinessFirst was just like flying while lying down on the couch, I have never been quite that comfortable! We had a long climb through the intermittent clouds but the crew was up quickly to pass out menus and set our tables for dinner. With a 6 hour flight it was clear that they wanted to get us through dinner and sleeping.





BusinessFirst Menu







 We started with warmed nuts and a glass of the Burgans Albarino from Spain which was highly recommended by the flight attendant. He was brilliantly right, it was refreshing with a hint of green apple and just the right amount of dry flavor to match the sweet start. I got a new glass of it every chance I could. :)

Burgans Albarino and Nuts 
 The chilled appetizer was a pair of jumbo shrimp with a chili lime cocktail sauce. The salad was fresh and the mozzarella balls fresh and delicious.

Appetizer and Salad

For the main course I choose tenderloin of beef with asparagus and gnocci. The presentation was better than I have seen in most restaurants and the flavor from the beef was just as fresh as a steak house. You could have closed your eyes and it pictured yourself in an upscale steak house and seen the same meal. I was really surprised after so many rubber meals on an airplane.

But the best part was really the bread basket...I mean who could turn down warm pretzel bread!!

Main Course 
 Even though we were stuffed I knew that I needed to power through and try the cheese plate and sunday bar. (I did it for you guys....it's a hard job I know). The cheese course featured brie, a sharp cheddar and a goat cheese. The brie was soft and rich and matched brilliantly with the sharp cheddar which had a firm texture and a great flavor. The goat cheese was crumbly and had a nice kind of blue cheese flavor with just a hint of grass flavor. (I know...that appeals to some and turns others off haha).

Cheese Plate 
Finally the ice cream sunday cart came around and I selected some vanilla ice cream with some caramel and a cup of tea to go with it.  By this point we were two hours into the 6 hour flight and I knew I needed to get some sleep.
Ice Cream Sunday
I laid my bed down into the full lie flat position and managed to sleep for about two hours (I always struggle to fall asleep on planes). For the last few hours I watched a few episodes of tv and School of Rock on the entertainment system. I was really impressed with the selection, there were about 20 movies and 10 tv shows to choose from.

Kelsey on the other hand was passed out until about an hour before landing. At that time a light breakfast of pastries and yoghurt was served.

Heathrow is always packed with arrivals in the morning so we had to circle three or four times before we finally landed just past 6:00 am and taxied to the gate. Our adventure was finally off and running!

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