Showing posts with label Delta. Show all posts
Showing posts with label Delta. Show all posts

Monday, June 30, 2014

Saying Goodbye

Last week, I said goodbye to another credit card: Delta American Express Gold card.


I got the credit card as part my Delta New Member bonus. By getting the card, I earned close to 55,000 miles:

        45,000 sign-up bonus
         5,000 new member credit
         5,000 from credit card spend

The card did what it needed to do: earn miles.

Now, one year later, the annual fee of $95 was due. Could I justify paying $95 for the card?

  - Do I value Skymiles? No!

  - Will I use the free bag? No, I have flown Delta once in 24 months.

  - Do I want another AMEX card? Yes, but is $95 worth keeping it?

After thinking about it, the decision was easy. I called American Express and cancelled the card.

Goodbye Delta American Express . . . I am sorry that I used you.



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Sunday, November 3, 2013

What About The Power?

The FAA's decision to allow certain devices to be used throughout entire airlines flights is long over due. The reasons against tablets, eReaders and music players being used below 10,000 feet were antiquated and down-righted stupid. Unfortunately, the roll-out of this new rule will not be uniform, but rather require approval airline by airline.

New York Times

The New York Times' In-Transit Blog asked an interesting question: "where's the power outlet?"


By allowing devices throughout entire flights, the FAA has now put pressure on airlines to add power outlets on more flights. "The F.A.A.’s determination on portable devices makes the need for both Wi-Fi and the power to access it even more important. With more fliers than ever using tablets and smartphones in place of laptops, that could come out to more than an hour of extra connected time for passengers." 

Allowing passengers to use devices during take-off and landing will add an additional hour of entertainment.
However, you better charge your device on the ground. Currently, "only about 1,200 of an average 22,000 domestic economy flights taking off in the United States Friday will offer A/C or USB outlets, Routehappy, the flight data Web site and search engine, said on Thursday. That’s little more than 5 percent of flights spanning only six airlines: American, Delta, Hawaiian, United, US Airways and Virgin America, according to recent data analyzed by the company."

Only 5% of domestic flights have power outlets is sad. Compare that to Amtrak and bus companies like Bolt and Megabus which offer outlets at most seats. If trains and buses can add power outlets, shouldn't airplanes have them. The need for power outlets has long time coming. Passengers have been using electronic devices on airplanes for years. The lack of outlets on airplanes is the result of years of miscues by airline executives.

Adding outlets to the airplanes may cost money, but will go a long way to improve the customer experience. Improved customer experience = happier customers= repeat customers = increased profits. Sometimes, its the little things that matter!
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Thursday, September 12, 2013

Current Giveaways and Contests!



Here are some contest offering trips or points:



Can't win if you don't play . . . Good Luck!




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Tuesday, September 10, 2013

Delta New Member Bonus - My Final Tally

Last August, Delta came out with a promotion for people who had never had a Skymile frequent flyer account. I wrote about the nuts and bolts of the promotion here and here. In summary, the promotion gave you points for completing various tasks ie flying, buying, getting credit card all within the first year. Since I never had a Delta account, I signed-up and it has been a fun ride.

My year ended last month and I earned 69,691 miles due to it.








Earning over 69,000 points in one year with little effort is pretty darn good.

How I Did It

First, I took a flight to Atlanta and earned 6,000 miles (1,000 actual miles + 5,000 First Flight Bonus)

+6,000 miles

Delta.com
Next, I applied and was approved for the Delta Amex Gold. The promotion I went with was 45,000 miles after spending $5,000 in 6 months. I wrote about getting the card here. The New Member Promotion gave 5,000 extra miles for being approved for the Amex Gold card. The 5,000 New Member miles did not post automatically. I had to call and fight for the points.

45,000 AMEX Sign-Up Bonus
5,000 New Member Bonus
5,011 Miles Earned for Spend
----------------------

+ 55,011 Miles

The final section of the New Member Bonus I completed was the partner section. I wrote about it here and here. I earned the rest of the miles through various partners.

Super Shuttle Trip                     550 miles - 50 miles for the trip and 500 Partner Bonus Miles
eRewards                               1000 miles - 500 miles transfer and 500 Partner Bonus Miles
Club Carlson Point Transfer      750 miles  - 250 miles transfer and 500 Partner Bonus Miles
Dining Rewards                      1790 miles - 90 from dining, 1,200 sign-up bonus and Bonus
DoubleTree Stay                    1000 miles - 500 miles per stay and 500 Partner Bonus Miles
Hilton Stay                             1000 miles - 500 miles per stay and 500 Partner Bonus Miles
Hilton Stay 2                          1000 miles - 500 miles per stay and 500 Partner Bonus Miles
SkyMiles Shopping                  510 miles -  10 miles from purchase and 500 Partner Bonus Miles
SkyMall Purchase                    520 miles -  20 miles from purchase and 500 Partner Bonus Miles
Fedex Package                        508 miles -  8 miles for cost + 500 FEDEX Bonus
----------------------

+8628

I did not get the partner bonus from FEDEX package because it did not post prior to the close of my year. I wish the terms and conditions were a little more clear about this, but its an interesting story.

As a mathematician might notice that everything above adds up to only 69,639, but my point balance is 69691. The last 52 miles were things I tried to trigger the bonus. My failed attempts included Thanks Again and Transferring 5 US Airways miles into 1 Delta Skymile. Therefore, not all partner bonus will trigger the bonus.







Conclusion

If I could have done anything better, I would have tried to take more flights. The promotion would have awarded me 2,500 miles in addition to miles flown for my next 4 roundtrip flights. Every time I needed to take a flight, I tried to book with DELTA, but it never worked out. Either the price was to high or the routing did not work.

The other regret was the FEDEX slip up. For two months, I wanted to send the package to earn the points, but I didn't. I can only blame myself on this one.

Overall, this promotion was tons of fun and very reminiscent of US Airway's Grand Slam. I am unsure if the promotion is still alive; however, the web page is still up. If it is not, Delta Points has a code for 5,000 miles for new accounts.

Thanks for a fun year Delta!

Now the next challenge, how to spend these Skymiles?

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Saturday, August 31, 2013

FEDEX & DELTA Take A Break

Earlier this week, I wrote about how I sent myself a FEDEX package to earn miles. The next day, I received this email from FEDEX announcing the end of the current Delta promotion:



































My plan was to send out the prizes to the giveaway winners via FEDEX. I am sad to see this promotion ending.

Now, I am stuck with USPS. : (

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Monday, August 12, 2013

I Did It For The Points: Ordered an Ebook

Yes, I ordered an ebook. Normally, this would not be blog worthy except that I have no use for the ebook nor do I plan on downloading it. I simply Did It For The Points.

A little back story....

One of the first promotion I wrote about on the blog was Delta's New Member Bonus. A promotion that I have written about here, here, here and here. If you have never had a Delta Skymiles account, you can sign-up for this promotion and earn extra miles by completing tasks within one year. One of those tasks is purchasing items for Delta's partners.


My promotion year was coming to an end quickly and I had 2 partner opportunities available or 1,000 miles left. With few partner options left, I saw that I had not purchased from SkyMall. Now the question was to find an item that did not cost to much.


One of the tricks I learned from US Airways Grandslam is how to get all the products to appear in order by cost. To do this, type a quotation mark " in the search engine box:


Then choice to sort results from low to high:


After doing these steps, all of the products offered by Skymall will appear in order of price. Here is are some of the cheapest items Delta Skymall offers:


I thought of buying a adapter plug for South America, since I could use it later in the year. I even thought about buying a Bieber manual toothbrush as it would be a gag gift. The problem with both wasn't the price, but that added shipping cost. Skymall charges shipping rates by the amount you spend.





My Bieber toothbrush would cost me over $10 ($2.99 regular cost + $7.25 delivery cost) to get shipped to myself.  A little too much for a gag gift!

I started to look a little further down the list and came across three eBooks with "free delivery." This was just what I was looking for:


I choice the Change book, checked out and a few days later the points arrived into my account:










SkyMall gives you 5 miles per $1 spent with them. So, I earned 20 miles for spending $4 on the eBook.


The 500 miles came from the New Member Promotion. My $4 purchase netted me 520 miles or 105 for every $1 I spent. Not to shabby.

So I spent $4 on an eBook, I don't plan on reading. But I walked away with 520 miles.

Do It For The Points in action!

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Sunday, July 14, 2013

SkyMall: Only Something to Pass Time on a United Airplane

We all know SkyMall. Its that magazine that we all look at to kill time on an airplane.


Skymall offers a wide range of items from useful:

              

To the bizarre:




Regardless of what you need, Skymall most likely will have it. How many miles will you earn with your purchase? ZERO. That's right goose egg. I was planning on writing a post for our United miles series, but I could't find out the earn rate.

Not on the United Skymall page:











Or on the Skymall landing page:











Other airlines proudly display the earn rate of Skymall purchases.

For example, Skymall purchase through American Airlines earn you 5 miles per $1.











2 miles with Southwest:















And 5 miles with Delta:












The only way I learned that United has bailed on Skymall is by calling the 1-800 number. The agent could not find the earning rate. She told me to look on their website. Which I responded that I did. She put me on hold and came back with bad new,  "United is not offering any miles for purchases."

Conclusion

Skymall is now only useful for killing time on the airplane. No points = useless

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Sunday, July 7, 2013

Earn United Miles on Tickets - ScoreBig & Audience Rewards

Another way to earn United is by shopping for tickets to sporting events, concerts, and plays. United has partnerships with Scorebig and Audience Rewards that allows you to earn miles for each purchase through their site.

ScoreBig

Scorebig is a ticket website that sells tickets to sporting events, concerts, plays and family shows. The website acts very like Priceline.com. You pick the section that you want to sit and the amount you want to pay per ticket. For instance, I tried to buy tickets to an upcoming Nationals game and here is what they offered.




















Next, you make an offer per ticket and the system tells you the likelihood of the bid being accepted.


Finally, you fill in your personal information, credit card information, and hit submit.




















If your bid is not accepted, you can not make a bid on the same tickets for 24 hours.

Now where do the miles come into play. Well, you earn 5 points per $1 spent at ScoreBig.


Also, ScoreBig is offering a 1,000 mile bonus on your first order until September 30th, 2013. You must spend at least $30 in your first transaction to earn the bonus.







According to their website, you will never be charged fees for purchasing tickets with ScoreBig.


Audience Rewards

While you can buy a variety of different tickets with ScoreBig, only play and musical tickets can be bought at Audience Rewards.

Audience Rewards sells tickets for shows in NYC, Charolette, NC, Chicago, Los Angles, San Diego, Tuscan, AZ, Durham, NC, Wantagh, NY and Holmdel, NJ. 

Many of the hottest shows are eligible to purchase. 

The amount of miles you can earn depends upon the show. For instance, Kinky Boots is offering 100 miles per ticket purchased.


However, Potted Potter earns only 50 per ticket.


Frequently, Audience Rewards will have promotions offering additional miles for presales. For instance, Audience Rewards is offering 1,600 per ticket for orders of Janis Joplin.


Audience Rewards has partnerships with United, US Airways, Delta, Amtrak, Starwood, and Best Buy.

In full disclosure, I never used either ScoreBig or Audience Rewards. However, I may try out ScoreBig for sporting tickets like the Nationals or Capitals.  If you need to buy tickets to an event, it can't hurt checking these two websites out. 





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Wednesday, July 3, 2013

e-Miles

One of the passive ways to earn United mile is using e-Miles. I use the word "passive," because you won't get point rich with e-Miles. One can only cash out of e-Mles once earning  at least 500 miles and this takes time. Why bother you might ask? Every point counts and sometimes airlines have bonuses for transferring points into your account. United had a promotion at the end of 2012 that gave one a 25% bonus on partner miles transfer into United MilagePlus accounts.



I have been a member of US Airways e-Miles for a very long time. It was one of the first point earning strategies that I did. I shut that account down to open up a now no longer offered Delta e-Miles account. e-Miles only allows one to have one account at a time.





Under the e-Miles FAQs:


        "What happens if I receive an invitation from another sponsor which I prefer? 

               Member can cancel their e-Miles membership at any time. To re-enroll, you will 

               need to visit e-Miles.com and complete the member enrollment process.

               NOTE: Once you cancelled your membership any e-Miles miles earned that have 

               not already been deposited to your preferred frequent flyer or sponsor account 
               will be lost.

This question gives us valuable information. For one, you are not allowed to have more than one active e-mile account, but more importantly two: you may switch between programs freely. Some people have reported using different email accounts to have multiple e-Miles accounts. I would caution this strategy  At any time, e-Miles might shut all of your accounts for violation of the terms and conditions.

Typically, e-Miles is an invitation only program. However, one can apply here for the United e-Miles program. Under this link, one will earn 100 points from the beginning. Check your email accounts for special offers from United.  Often, they will send offers to join e-Miles with 250 miles automatically deposited into you e-Miles account, meaning you are half way to you first deposit.

At the moment, one can only transfer miles to their preferred airline. However, e-Miles has indicated that changes will be coming to allow for deposits into multiple airlines regardless of your preferred airlines. e-Miles has partnerships with Delta, US Airways, United, AirTran, Southwest, Hilton Honers, Priority Club, Frontier, Alaskan, Southwest and Amazon.

After signing up for e-Miles, you will be taken to a front page with various offers. Many of the first offers will be asking you to create your profile. While creating your profile, I would recommend choosing the first two columns (High Interest or Somewhat Interest.) By doing this, you will increase the number of offers that you get.

Every few days, you will receive an email saying that you have new opportunities available to you. After receiving this email, click on the link to go to your homepage to see the offers. Each offer normally gives you 5 miles + additional miles for signing up for the offer. The only requirement to get the 5 base miles is to click on the"continue" button and answer a few short questions. Again, always try to pick "high interest" and "somewhat interest". 






The time commitment for e-Miles is a few minutes every couple of days. Nothing major.


Once you earn 500 miles, you are able to deposit into your United MilagePlus account. The deposit normally happens within a week of your request.
 It takes me about 3 or 4 months to hit 500 miles without any major effort of cost

Again, e-Miles won't make you points rich. However, combined with partner bonuses, a few minutes every couple of days may result in a good chunk of miles.


I hope you give e-Miles a chance. 



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Friday, May 17, 2013

America's Most Crowded Airports

Forbes is out with its list of America's Most Crowded Airport. They used an interesting metric to determine this list:

                 "To determine the rankings of America’s Most Crowded Airports, we looked at the 20 
                 largest airports in the U.S. in terms of 2012 passenger traffic, and then compared that 
                 traffic with each airport’s available terminal space and gates. The final ranking is 
                 based on an equal weighting of passengers per square foot and passengers per gate."

The Ten Most Crowded Airports by passengers vs terminal space:

  1.     Atlanta's Hartsfield-Jackson
  2.     Charlotte's Douglas International 
  3.     Los Angles
  4.     Chicago's O'Hare
  5.     Seattle-Tacoma 
  6.     Las Vegas's McCarran
  7.     Denver 
  8.     San Francisco
  9.     Dallas/Fort Worth
  10.     Newark's Liberty
The list was a little surprising, but overall makes sense.  Shocking, JFK did not make the list. However, I bet JFK has the passenger traffic, but the size of the terminals there must have knocked it out of the running. 

Why this list makes sense is that most of these airports are hubs for airlines? Atlanta is Delta, Charlotte is US Airways, Chicago and Dallas is American, Denver is Frontier and Newark is the old Continental Hub.

 Does this list change your travel plans?

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Thursday, May 9, 2013

Are You Liable For Sitting In An Exit Row?

On my mileage run this weekend, I had a lot of time to think. Lots of time to think. As I sat in exit row seats on two of my three flights, I started to wonder, "am I liable for sitting in an exit row seat if something goes wrong?"

I spent the past few days researching this topic with little success. After using Google search terms, "exit seat liability" "am I liable for sitting in an exit row," " passenger liability," and many others, I came up with no laws, statutes, or rules governing liability for sitting in an exit row.

Next, I went to each airlines Contract of Carriage to see if they had anything about exit row liability. After checking, United's here, US Airways' here, Southwest's here, Alaskan's here and Delta's here, I learned that each does not mention exit row liability and liability overall was talked about little.

Finally, I went to the FAA rules and they were silent on liability as well. However, I did learn that FAA does not require the airlines to have passengers in exit row seats; throwing out the argument that charging for those seats is a safety hazard.

I am not a lawyer and have no formal training with law. If someone who is a lawyer or even a reader finds something about this topic, email me. I will immediately add an update this post.

Using my one college law class, in the absence of a law specifically stating you are not liable for something, one must assume that you could be held liable and sued. It is shocking and a little unnerving that I may be held liable if something happened on a plane and I was in charge of opening the exit door. Playing the various scenarios that could result in litigation is unnerving. I could image someone suing you for of course failure to open the door or taking to long to open the door. Similarly, what happens if your carry-on trips someone and they hit their head on the way out the window or if you are helping someone out the door and your help is construed as an unwanted advance or inappropriately touching them. All four scenarios could be made worse if you had a drink or two on the flight or before boarding. One could see a lawyer arguing that your judgement and capacity were inhibited by the alcohol.

The four scenarios I laid out are just the tip of the iceberg. One could probably come up with many other scenarios that could result in someone suing you. In our litigious society, one can almost guarantee a lawsuit being file for actions that occur trying to exit a plane after an accident.

One of the reasons why I think there are no laws or rules regarding liability in the exit row is that Congress is always late the party. They tend to only take major action after something big occurs. Oil Spill...tighten drilling regulations. Wall Street Crash... financial reform. In my modern history, I can not remember a plane crash, except the Miracle on the Hudson, where survivors had to leave a plane immediately to save their lives. The lack of accident is probably the driving force behind the lack of laws and rules limiting or eliminating someone's liability for sitting in the exit row seat.

During the past week, I spoke to a handful of my friends about this question swirling in my head. Surprising each of them suggested me looking at Good Samaritan Laws. I had the same inclination. The problem with Good Samaritan Laws is that they tend to be state based. Worse, not all states provide Good Samaritan protection to laypersons, only first responders or those who are trained in first aid. Also, Good Samartian provisions do not apply to all situations. Many laws require that the person you are helping to be in imminent danger. In the absence of imminent danger, your actions might be deemed as reckless. The example most often cited is a motor vehicle collision occurs, but there is no fire, no immediate life threaten injuries and no danger of further collisions. If someone, with good intentions, causes injury by pulling the victims or victims from the wreckage, the court has ruled, in some instances, that the Good Samaritan laws do not apply, because of the lack of immediate danger. Imagine a plane crash, there is no fire, smoke or visible danger and you help an old women out the emergency window and she breaks a hip, leg etc. one could see the courts saying that the Good Samaritan law does not apply.

Making things even more complicated is that debate of which state's Good Samaritan law should apply. Some believe its the state/country where the plane is registered; others believe if the plane is on the ground then its the jurisdiction where the action occurred. The Good Samaritan law has not been used often in airline related instance and when it has it typically a doctor or EMT helping out with a sick passenger aboard the plane. Do we really want people taking time to research the state's laws before helping people out of a plane crash? Sometimes there is little time to process information and instincts take over...I would rather have those instincts kick in rather than let the thought process

Many of you might have reached this point and may be fuming, "you had us read your whole post and you have no real answer." Yes, I am sorry to those who feel this way, but I am bothered that their is no clear answer to this question. I feel that you as a consumer should be notified of your liability before agreeing to it. When we ride our favorite roller coasters, there are sign laying out the danger to you. Most wet floors have signs to warn you of their danger. However, no warning is given to you about the liability that you may inccur for sitting in an exit row seat?

During my research, I did stumble upon a scholarly article by Wendy Gerwick, "Taking Exit Row Seriously," who argues that those who sit in the exit row should be held liable. You will need a scholarly journal database log in to read it, but its excellent. Her argument is based upon the notion that if people sitting in the exit row are held liable than those who are truly able and willing to help in an emergency will sit there. I don't disagree with her logic. We need to discourage those unable to help in an emergency from sitting in the exit rows. My fear is that the opposite will happen; no one will sit in there due to the threat of being sued. I would rather have a 50/50 shot that the person sitting in the exit row can open the exit door than have no one sit in the row and rely on some having to get to the door quickly.

Yes, I love the extra leg room that sitting in the exit row affords:



But without the reassurance that I won't be held liable, I won't be sitting there anytime soon. Yes, I know my loss is others gains, but I am gonna play on the safe side.

As a reminder, if I missed something, please please please let me know.


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