I have written here and here on my troubles getting my 2 United Club passes from the Chase United MileagePlus card. Well, as the title indicates, I received a letter today from Chase.
Inside was a leaflet that "thanked me for my loyalty"
And my two club passes:
I write this post to thank Chase for making an error right and in such a quick fashion. I got the passes in 10 days; instead, of the 30 days indicated in their last letter. I believe I am an honorable man. If I criticize a company for an error, I also need to praise companies for doing something correct. Thank you Chase!
Also, I got this twitter message after my last post:
Ok Chase, we can be friends again! Let's get together real soon. I apply now and you come by my place anytime next week via FEDEX.
----------------------------------------------------------------------------------------------------
Follow us on Twitter @doit4thepoints!
Have a question for me? E-mail me at jd@doitforthepoints.com
Showing posts with label United Club. Show all posts
Showing posts with label United Club. Show all posts
Friday, August 9, 2013
Friday, May 10, 2013
I Love PreCheck!!!
I love PreCheck, which I received through my Global Entry application. Why you might ask?
Well, today Chris and I are on the road again this time to Colorado Springs. The trip is off to a GREAT start. Thanks to PreCheck security took 4 minutes. Our ride from economy parking took longer. The wait for our people mover to leave its gate took longer. For those who don't know Dulles, it takes 4 minutes normally to walk to the start of normal security. At Dulles, there is one massive security area; therefore, its always crowded regardless of the time of day. To say that Chris and I were impressed by our security experience today is an understatement.
Due to PreCheck, we even had time to stop by a very empty United Club:
Happy Travels Everyone!
----------------------------------------------------------------------------------------------------
Follow us on Twitter @doit4thepoints!
Have a question for us? E-mail us at chris@doitforthepoints.com or jd@doitforthepoints.com
Well, today Chris and I are on the road again this time to Colorado Springs. The trip is off to a GREAT start. Thanks to PreCheck security took 4 minutes. Our ride from economy parking took longer. The wait for our people mover to leave its gate took longer. For those who don't know Dulles, it takes 4 minutes normally to walk to the start of normal security. At Dulles, there is one massive security area; therefore, its always crowded regardless of the time of day. To say that Chris and I were impressed by our security experience today is an understatement.
Due to PreCheck, we even had time to stop by a very empty United Club:
Happy Travels Everyone!
----------------------------------------------------------------------------------------------------
Follow us on Twitter @doit4thepoints!
Have a question for us? E-mail us at chris@doitforthepoints.com or jd@doitforthepoints.com
Saturday, January 19, 2013
New United Club Terminal 2 Chicago O'Hare
Last weekend Kelsey and I embarked on the first mileage run of the year. Our route was BWI-ORD-IAH-PHX on Saturday and PHX-CLT-BWI on Sunday. The routing was to maximize the miles we would earn, but also so we could fly the 787 on Saturday from ORD-IAH. I'll have more on that awesome (yes awesome, despite the recent troubles) flight later. But for now I wanted to mention the new United Club Lounge at O'Hare in Terminal Two.
We landed really early at O'Hare, around 7:20 am, after a short hop over from BWI. We landed in Terminal One but we both really wanted to try the new lounge so we made the 15 minute hop over to Terminal Two.
The new lounge is located in Terminal Two, Concourse F across from Gate F4 on the right hand side. The entrance is really sleek, modern and bright. You walk in to a main desk that is well lit (The main thing I noticed is how bright the lounge is in comparison to other United Clubs I have been in) and has two attendants. After checking-in you can take the escelator or elevator up to the second level and the lounge its self.
Beyond the bright appearance the features are very modern and sleek. It reminds me of the Lufthansa Senator's lounges at Dulles and in Frankfurt. The chairs are wide and very very comfy and are located all along the wall which makes for plenty of seating in a decently small lounge. There are two self service areas on either end of the lounge that had breakfast set out when we were there. There was an assortment of baked good and a toaster for bagels and bread. In addition they had some fruit as well as some yoghurt. For drinks there were assorted fruit juices, coffee and a coffee machine for lattes or cappuccinos. There is also a huge bar in the middle of the lounge that was open for a nice morning pick me up beverage.
Normally I wouldn't mention the bathrooms, but they were pretty strange. The outside of the bathroom was a frosted glass with pictures of old United planes (which was awesome to look at) but it made it really hard to find the actual door to the restroom. The poor lounge attendants were constantly directing people to the right door and others would just fumble around to find their way in.
I was really impressed with the lounge, and I can't wait to see the updated lounges in other airports when they open (HIINT HINT DULLES). My only gripe as an #avgeek is that the windows had a great view of the tarmac and the alley so you could watch jets pushing back on their way. But there was a set of shades over the windows so you couldn't see outside for the first hour we were there. Then every 15 minutes or so they would automatically inch up so I think that by the middle of the morning it would be a clear view to the tarmac.
Can't wait to see the next new lounge and hope United will make this a way to uniquely fit lounges across the country with new features and respect to the old United traditions.
![]() |
| Sunrise over O'Hare and Chicago |
The new lounge is located in Terminal Two, Concourse F across from Gate F4 on the right hand side. The entrance is really sleek, modern and bright. You walk in to a main desk that is well lit (The main thing I noticed is how bright the lounge is in comparison to other United Clubs I have been in) and has two attendants. After checking-in you can take the escelator or elevator up to the second level and the lounge its self.
Beyond the bright appearance the features are very modern and sleek. It reminds me of the Lufthansa Senator's lounges at Dulles and in Frankfurt. The chairs are wide and very very comfy and are located all along the wall which makes for plenty of seating in a decently small lounge. There are two self service areas on either end of the lounge that had breakfast set out when we were there. There was an assortment of baked good and a toaster for bagels and bread. In addition they had some fruit as well as some yoghurt. For drinks there were assorted fruit juices, coffee and a coffee machine for lattes or cappuccinos. There is also a huge bar in the middle of the lounge that was open for a nice morning pick me up beverage.
![]() |
| Bright Seating Areas |
![]() |
| Main Bar and Seating Area |
I was really impressed with the lounge, and I can't wait to see the updated lounges in other airports when they open (HIINT HINT DULLES). My only gripe as an #avgeek is that the windows had a great view of the tarmac and the alley so you could watch jets pushing back on their way. But there was a set of shades over the windows so you couldn't see outside for the first hour we were there. Then every 15 minutes or so they would automatically inch up so I think that by the middle of the morning it would be a clear view to the tarmac.
Can't wait to see the next new lounge and hope United will make this a way to uniquely fit lounges across the country with new features and respect to the old United traditions.
Thursday, November 15, 2012
United Club LAX - Terminal 6
As previously mentioned I traveled to Los Angeles last week for a work trip and stayed downtown at the Millennium Biltmore Hotel and was less than impressed. So when I had the morning to kill before heading back to Washington, D.C. I didn't really feel like staying around so I left early and headed to LAX.
I must have missed the notoriously bad Los Angeles traffic because after about a 20 minute taxi ride I arrived to the United check-in area and was headed to security. After a just as long 20 minute wait in the security line I was through to Terminal 6 to wait for my flight. Even after burning time in the security line I still had over 3 hours before my flights so I decided to burn one of my two United Club Lounge Passes that comes with the United MileagePlus Explorer card.
I found the United Club Lounge in Terminal 6 right across from Gate 62 and right next to my departure gate so it was perfect!
I was buzzed in and handed off my pass to the desk attendant and she politely welcomed me to the United Club and asked how long it was until my flight. I told her just about three hours and she replied, "Oh good, you know some people come in with their passes and only have about 30 minutes before their flight. It's such a waste to stay for that short amount of time so I always tell them to hold onto it."
I thought this was a very nice gesture. The last time I used one of my lounge certificates the desk agent was very sour in her demeanor. She was clearly not pleased I had a lounge pass instead of a membership and when I asked her about my flight and to see if there were any aisle seats closer to the front of the plane available she just replied the flight was full without even knowing where I was going....so it was easy to say that this was a much better experience.
The only complaint I have about the lounge in Terminal 6 at LAX is that it is a bit small. The lounge is very long, but it is not very wide so the seating areas are quite small.
When you walk into the lounge there is a business center to your left and just behind the check-in desk there is a set of six or seven work stations with lights and power connections if you want to do some work. From there you turn left and head down the aisle and pass a few sitting areas on your right side with some pretty neat views of the United gates. It was great to watch a few of the big jets come and go as I was waiting. At the end of the lounge is the bar area with a few more chairs and about four or five bar tables to sit down at.
In the middle of the lounge is a little pantry which has the typical United Club offerings of crackers, salty mix, trail mix, a few pastries, soft drinks, water, assorted fruit and my favorite....the Tillimook cheese. After living in the Pacific Northwest for a few years with my parents and falling in love with Tillimook cheese I always have to grab it when I see it...and United Clubs are about the only place to find it outside of the Pacific Northwest. The only bad part is they are in the hardest to open plastic packages ever! I always spend ten minutes looking like an idiot trying to get them open. But it's always a welcome snack to take with you or eat in the club.
Next to the pantry area is a small TV area which is where I settled in for the three or so hours I had left before my flight. It was the day after the election and I had missed being in Washington for the election so I was feeling deprived of my full surround-sound political environment and the background noise of CNN was exactly what I needed to get me back on track. I booted up the work computer and knocked a few things off my to-do list and the three hours flew by and it was time to get on the flight home.
There is nothing extra special about this lounge, but it has everything that I like about United Lounges: A quiet place to get some work done, good wifi, good drinks, outlets and Tilimook cheese so I was a happy camper and it was a great use of my lounge pass.
I must have missed the notoriously bad Los Angeles traffic because after about a 20 minute taxi ride I arrived to the United check-in area and was headed to security. After a just as long 20 minute wait in the security line I was through to Terminal 6 to wait for my flight. Even after burning time in the security line I still had over 3 hours before my flights so I decided to burn one of my two United Club Lounge Passes that comes with the United MileagePlus Explorer card.
I found the United Club Lounge in Terminal 6 right across from Gate 62 and right next to my departure gate so it was perfect!
I was buzzed in and handed off my pass to the desk attendant and she politely welcomed me to the United Club and asked how long it was until my flight. I told her just about three hours and she replied, "Oh good, you know some people come in with their passes and only have about 30 minutes before their flight. It's such a waste to stay for that short amount of time so I always tell them to hold onto it."
I thought this was a very nice gesture. The last time I used one of my lounge certificates the desk agent was very sour in her demeanor. She was clearly not pleased I had a lounge pass instead of a membership and when I asked her about my flight and to see if there were any aisle seats closer to the front of the plane available she just replied the flight was full without even knowing where I was going....so it was easy to say that this was a much better experience.
The only complaint I have about the lounge in Terminal 6 at LAX is that it is a bit small. The lounge is very long, but it is not very wide so the seating areas are quite small.
When you walk into the lounge there is a business center to your left and just behind the check-in desk there is a set of six or seven work stations with lights and power connections if you want to do some work. From there you turn left and head down the aisle and pass a few sitting areas on your right side with some pretty neat views of the United gates. It was great to watch a few of the big jets come and go as I was waiting. At the end of the lounge is the bar area with a few more chairs and about four or five bar tables to sit down at.
In the middle of the lounge is a little pantry which has the typical United Club offerings of crackers, salty mix, trail mix, a few pastries, soft drinks, water, assorted fruit and my favorite....the Tillimook cheese. After living in the Pacific Northwest for a few years with my parents and falling in love with Tillimook cheese I always have to grab it when I see it...and United Clubs are about the only place to find it outside of the Pacific Northwest. The only bad part is they are in the hardest to open plastic packages ever! I always spend ten minutes looking like an idiot trying to get them open. But it's always a welcome snack to take with you or eat in the club.
Next to the pantry area is a small TV area which is where I settled in for the three or so hours I had left before my flight. It was the day after the election and I had missed being in Washington for the election so I was feeling deprived of my full surround-sound political environment and the background noise of CNN was exactly what I needed to get me back on track. I booted up the work computer and knocked a few things off my to-do list and the three hours flew by and it was time to get on the flight home.
| View from the TV Area |
There is nothing extra special about this lounge, but it has everything that I like about United Lounges: A quiet place to get some work done, good wifi, good drinks, outlets and Tilimook cheese so I was a happy camper and it was a great use of my lounge pass.
Tuesday, November 13, 2012
Considering the US Airways Club Offer
I'm sure many of you have seen the current offer that US Airways has to join the US Airways Club between now and November 18, 2012 for a discounted rate of $400 and 5,000 Preferred-qualifying miles into your Dividend Miles account.
This offer appeals to me because a US Airways Club membership also allows you access into United Clubs and Star Alliance Lounges. As you know, United is my airline, but from time to time US Airways is cheaper than United or has the better routes so I will fly them and just credit the miles to United. That's the case in the coming months as I am flying both US Air and United so the thought of being able to access the lounge for those trips is looking better and better.
I know I don't travel as much as some, but the times I have been able to access lounges, through international travel or club passes, I really value the ability to have a nice place to sit, access to an outlet, a drink or two if I would like and a decent mix of snacks to eat then or take on the plane for later. That and the ability to catch up on some work makes this offer very attractive. I think if I am out in the main airport areas I sometimes end up spending enough on lunch or dinner to justify this over the long run.
Many would say, why not apply for the United Club Card or the Amex Platinum card, and normally that would most likely be my alternative plan. But, I just did my last churn a few months ago and I am not in a position right now to apply for any other cards...so this is going to be my option going into next year. The discounted price, the ability to access United Clubs (or as always use US Airways Clubs when flying on US) is really making me pause and consider going for this offer.
What do you think? Has anyone else had experience with this offer, participated in it in the past?
This offer appeals to me because a US Airways Club membership also allows you access into United Clubs and Star Alliance Lounges. As you know, United is my airline, but from time to time US Airways is cheaper than United or has the better routes so I will fly them and just credit the miles to United. That's the case in the coming months as I am flying both US Air and United so the thought of being able to access the lounge for those trips is looking better and better.
I know I don't travel as much as some, but the times I have been able to access lounges, through international travel or club passes, I really value the ability to have a nice place to sit, access to an outlet, a drink or two if I would like and a decent mix of snacks to eat then or take on the plane for later. That and the ability to catch up on some work makes this offer very attractive. I think if I am out in the main airport areas I sometimes end up spending enough on lunch or dinner to justify this over the long run.
Many would say, why not apply for the United Club Card or the Amex Platinum card, and normally that would most likely be my alternative plan. But, I just did my last churn a few months ago and I am not in a position right now to apply for any other cards...so this is going to be my option going into next year. The discounted price, the ability to access United Clubs (or as always use US Airways Clubs when flying on US) is really making me pause and consider going for this offer.
What do you think? Has anyone else had experience with this offer, participated in it in the past?
Subscribe to:
Posts (Atom)



