Saturday, January 19, 2013

New United Club Terminal 2 Chicago O'Hare

Last weekend Kelsey and I embarked on the first mileage run of the year. Our route was BWI-ORD-IAH-PHX on Saturday and PHX-CLT-BWI on Sunday. The routing was to maximize the miles we would earn, but also so we could fly the 787 on Saturday from ORD-IAH. I'll have more on that awesome (yes awesome, despite the recent troubles) flight later. But for now I wanted to mention the new United Club Lounge at O'Hare in Terminal Two.

Sunrise over O'Hare and Chicago 

We landed really early at O'Hare, around 7:20 am, after a short hop over from BWI. We landed in Terminal One but we both really wanted to try the new lounge so we made the 15 minute hop over to Terminal Two.

The new lounge is located in Terminal Two, Concourse F across from Gate F4 on the right hand side. The entrance is really sleek, modern and bright. You walk in to a main desk that is well lit (The main thing I noticed is how bright the lounge is in comparison to other United Clubs I have been in) and has two attendants. After checking-in you can take the escelator or elevator up to the second level and the lounge its self.

Beyond the bright appearance the features are very modern and sleek. It reminds me of the Lufthansa Senator's lounges at Dulles and in Frankfurt. The chairs are wide and very very comfy and are located all along the wall which makes for plenty of seating in a decently small lounge. There are two self service areas on either end of the lounge that had breakfast set out when we were there. There was an assortment of baked good and a toaster for bagels and bread. In addition they had some fruit as well as some yoghurt. For drinks there were assorted fruit juices, coffee and a coffee machine for lattes or cappuccinos. There is also a huge bar in the middle of the lounge that was open for a nice morning pick me up beverage.  





Bright Seating Areas 


Main Bar and Seating Area 
Normally I wouldn't mention the bathrooms, but they were pretty strange. The outside of the bathroom was a frosted glass with pictures of old United planes (which was awesome to look at) but it made it really hard to find the actual door to the restroom. The poor lounge attendants were constantly directing people to the right door and others would just fumble around to find their way in.


I was really impressed with the lounge, and I can't wait to see the updated lounges in other airports when they open (HIINT HINT DULLES). My only gripe as an #avgeek is that the windows had a great view of the tarmac and the alley so you could watch jets pushing back on their way. But there was a set of shades over the windows so you couldn't see outside for the first hour we were there. Then every 15 minutes or so they would automatically inch up so I think that by the middle of the morning it would be a clear view to the tarmac.

Can't wait to see the next new lounge and hope United will make this a way to uniquely fit lounges across the country with new features and respect to the old United traditions.




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