The first time I looked at this map, I got a little dizzy. My first piece of advice is to take a big breath and understand that you are going to get lost. With that understanding, here is my first hand account of using the metro/train system in Tokyo.
Tickets vs Pass
You have three options of paying to use the metro: single use tickets, daily passes or metro card. Each of the options can be purchased at any metro system at a fare machine like this:
All the machines I used had an option to change the displayed language to English. The button to do so is on the top right corner.
After switching the language, you will have multiple options on the left hand side.
To buy the PASMO card, go to any fare machine. There is a large pink button labeled PASMO.
You will need to pick an amount to put on the card. I recommend to put 1000 or 2000 Yen.
500 Yen will be taken as a deposit. You can get the deposit back by bring the card and filling out a form. It is unknown if you can get the money left on the card back. I had on 40 Yen left and was not given it back.
Important to note, my Chase Sapphire (no chip), Chase Hyatt (with chip), Chase British Airways (with chip) and my local bank debit card (no chip), all did not work at the machines. I had to use cash. Keep that in mind, when you first go to the machine. After putting in the appropriate amount of Yen, you will receive your PASMO card:
Tap your PASAMO Card, pay for a drink |
Getting Around
At first glance of the map, fear might over take you. For me, I started questioning my ability to move around because I don't know Japanese. My first few trips were scary and resulted in me getting off one train and running to the train across the platform to go back in the opposite direction. This all stopped when I noticed that each line had its own unique letter and each station had its own number:
As you can see, this sign has an M07. The M stands for the Marunouchi line and the 07 stands for the station, Nishi-shinjuku (this is the station closest to the Hilton). On the right hand side, you see M08 and an arrow...this is showing you that this entrance takes you to the train that goes to station greater than 7. Therefore, if you were trying to get to M15 (close to the Imperial Palace), you would take this side.
Also, the pillars on the track level had signs like these to show you what stations a particular side of the track services.
Almost all of the the trains stations had at least one sign letting you know when the next train is expected to arrive. Unlike Washington, DC, I only experience one delayed train in my entire trip. It was 1 minute late.
When you arrive to Tokyo, I would recommend picking up this guide book produced by Tokyo Metropolitan Government:
The great thing about this book is that every attraction write-up has the closest metro station, how long of walk to the attraction (everything says 10 minutes even if it takes 20 minutes to walk) and most important what exit from the station to take. The exit is important, because taking the wrong exit could result in a major walk above ground. Example of a write-up from the guide book:
Conclusion
It took me two days to get the hang of the metro system. After taking it a few times and learning the letter and number system, the metro system was super easy to use. Taking the metro system rather than cabs, can save you a ton of money. A cab ride from the Park Hyatt to the Hilton (less than four blocks away) cost 710 Yen. One can get across most of Tokyo on the subway for that price.
If you go with an open mind and a ton of patience, you to can master the Tokyo metro system!
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