Sunday, March 30, 2014

Chinese Travel Sites Blocking Malaysian Airlines

The International Business Times is reporting that the top Chinese travel websites have joined a boycott of Malaysian Airlines. 


"Several of China’s largest online ticketing and travel booking portals have joined the public outrage, announcing the refusal to issue tickets using Malaysia Airlines, and instead, allowing customers to book flights to the Southeast Asian nation through other Chinese airlines. Agencies like eLong, LY.com, Qunar and Mango, which are some of China’s most popular travel websites, say that their new Malaysia Airlines-free services will last indefinitely."
I understand the outrage in China, but this is a major step by travel websites which could result in further problems between China and Malaysia. The websites' decision to ban Malaysian Airlines is a direct result of to current public outrage. 

"The online response to the ticketing ban and refunds has been very positive among users, which can often be an appropriate gauge of a company, brand or person’s public perception. “This is the solidarity we need. They [Malaysian Airlines] need to be accountable to all of us,” one person said, reposting the statement by eLong."
The question is how long will these websites continue the ban. Is this indefinite? My guess is the ban will last for a month to a few months. Not all travel booking sites are joining the ban. One of them is Ctrip, one of China's leading travel websites. Eventually, the money lost in Malaysian Airline sales will override the public pressure and you will be able to buy Malaysian tickets on sites again.
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