Saturday, February 16, 2013

How to Book a Dream Trip to P. Sherman, 42 Wallaby Way, Sydney


Today's post is a guest post from my wonderful girlfriend, Kelsey. As you will see she has always wanted to go to Australia and it's been our dream trip forever. Finally she just decided that it was going to be our next trip no matter what. And let me tell you, when she sets her mind to something...she's going to do it. One of the many reasons I love her. 

But the main reason I wanted her to write up this series of posts is because she was able to use a series of tools to book an outbound trip to Sydney on oneworld and a trip back from Sydney with "layovers" (almost 24 hours each) in both Singapore and Tokyo on Star Alliance. So our routing as it looks now is: Washington, DC - Chicago - Dallas - Brisbane - Sydney - Singapore - Bangkok  - Tokyo - Seattle - Houston - Washington, DC. The outbound is on AA and Qantas and the return is on Singapore Airlines, Thai Airways, ANA and United. 

So...I'll let Kelsey take it from here. 

I had the travel bug long before I met Chris.  I was fortunate to grow up with two parents who loved to travel and wanted me to grow up with an understanding of how many amazing places there are across the globe.  When I took my first flight I was only 9 months old.  In eighth grade I went to China and Thailand, in high school to Costa Rica, and in college to Rome and all across Europe.  The trip of my dreams, however, was always to Australia.  Maybe it’s because I wanted to be a marine biologist when I was 5, or because Finding Nemo is one of my favorite movies.  Whatever the reason, it’s always been my ultimate travel goal, and one I didn’t expect to reach for awhile.  Chris and I investigated going to Australia at Christmas but the availability just wasn’t there, so we filed it away for a “someday” trip.

Turns out, that someday may be much sooner than either of us thought!  We just finished booking our trip to Australia, Singapore and Tokyo for July.  The planning started on a whim, as I wanted to take a big trip over the summer before I start graduate school in the fall.  I asked Chris about Australia, but he scoffed and said it was unlikely we could pull that off. (Editors Note: I don't remember scoffing, but she's usually right so I probably did ;)   He did say that if I really wanted to go that I would have to plan it.  Challenge accepted.  Oh and one more thing, if we were going all the way to Australia, we needed to visit Asia too.  No big deal, right?

Now I’m not a points expert by any means, I just pick up things here and there from being around Chris and JD.  When I want to do something, though, I’m stubborn and persistent.  Turns out these are essential to planning a complicated, ambitious award trip to a place like Australia.  In this set of posts I’ll tell you what I did with the hope that it will help someone else plan their dream trip.

Overview
The very first step to plan any trip is to identify how many points you need.  We wanted to fly business class, which is 67,500 each way on Star Alliance (United) carriers and 62,500 on OneWorld (AA) carriers.  We didn’t have enough points in any one program for a round-trip, so I knew we would need to book two one-way itineraries.  While this takes more work, it also provides a little more flexibility.

The next step is to make sure you have all of the points you need for your intended trip.  Chris and I were close on both United and AA miles but wound up needing to transfer some Chase points to United and purchase some AA miles, which we did using the bonus miles promotion that started at the beginning of February.  It’s important to note that we didn’t transfer the points until I knew all of the routing would work.  There’s no sense in transferring or buying points only to find out that your trip won’t work.  Both United and AA allow you to put itineraries on hold.  United requires you to actually have the points in your account, but fortunately Chase points transfer almost instantaneously.  AA is more generous and allows you a 5-day hold without having the points in your account.  If you purchase miles it takes up to 72 hours for them to post.  This wound up not being an issue for us because ours posted in about 24 hours, but if you’re in a pinch an agent can ticket your trip if they see you’ve purchased the miles.

Now that you know what you need and what you have, you can start searching for availability.  For a trip like Australia that has very limited award space, it’s essential to be as flexible as possible with your dates to maximize your chance at finding something.  I knew we needed to go before August and was aiming to find options in July.  I was hoping to find space in early July to take advantage of a free day off work, but knew it wouldn’t be a dealbreaker if I couldn’t.

I also found it to be helpful to list out all of the gateway airports to Australia from the US and vice-versa.  Airline award tools will not build the whole route for you in one search (e.g. DCA-SYD), so it’s better to go leg by leg.

Now for the details.

Booking a OneWorld Award
I started my award search on AA, but found that Qantas has a better award search tool.  After searching various dates and city combinations both to and from Australia, I found a great itinerary on Cathay Pacific via Hong Kong.  Fabulous, right?  We would leave from Cairns after visiting the Great Barrier Reef, have a brief stopover in HKG, and fly back to LAX.  Sounds great!  Well, it does if you have 125,000 miles lying around.  Lesson 1: OneWorld charges continent to continent, so my aforementioned itinerary would cost me the price an award ticket from Australia to Asia and Asia to the US.  Since we were a little short on 62,500 AA miles, there was no way 125,000 would work.  After learning this lesson via a chat with a stern AA agent, I went back to the drawing board.

Having learned my lesson about not touching into Asia, I started searching flights that went from cities such as Dallas and LA directly to Australia.  This spanned several days.  Then, I saw it: I was searching AA’s website and found a Qantas flight from DFW-Brisbane (BNE), then on to Sydney.  Thanks to AA’s amazing hold policy, I was able to quickly put it on hold.  After grabbing it, I got to work on the return routing (more on that in the next post).  After I worked that out, I went back to AA to figure out how we could get to DFW.  The only award space I could find went from DCA-MIA at 7 AM, MIA-DFW at 11 AM, and arrived in Dallas at 1, 9 hours before our flight to BNE.  Not ideal, but at least we could work with it (we’ve since switched on to a 2 PM flight to ORD that gets us to DFW around 7 PM, much more manageable).

After finding the availability, I had to call AA to get them to add the DCA-DFW leg before we booked the tickets.  The agent initially insisted there was no award space to DFW, so I had to tell him the exact flight numbers I was seeing on the AA website.  This is common, so always go into a call knowing exactly what you want, down to the flight number and times.  In the end he was able to finalize our itinerary and even saved us a booking fee of $25 each by suggesting we wait to book it online when our purchased miles posted.  In the end, we got our flights booked in business on Qantas for 62,500 miles and about $35 in taxes.

My AA experience was pretty straightforward, especially with the flexibility of being able to place an itinerary on hold while I worked out the details of the return flight.  As you’ll see in my next post, the United/Star Alliance booking process was much, much more difficult.



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Friday, February 15, 2013

AMR Chairman and CEO Tim Horton to Receive Almost $20M in Compensation and Lifetime Flight Privileges

The Dallas News Aviation Blog, which has brilliant coverage of the merger of AA and US has published a letter with the terms of AMR chairman and CEO Tom Horton's departure from American Airlines when the merger is complete.

The letter details that he will make almost $20 million upon leaving, half in stock and half in cash. The other interesting thing is he will have staff at his disposal for the two years right after he leaves and he will continue to have lifetime flight and other privileges.

Maybe I need to change careers...


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Paying for this Weekend

I am off today to the wonderful Stamford, Connecticut Hilton for a conference.


Don't be jealous! While in Stamford, I can eat at numerous chain restaurants, wait in line for possible tickets to today's taping of Jerry Springer Show or wonder around their shopping mall with a posse, like I did as a teenager.

I have decided to pay for this weekend using the Hilton Amex, which earns me 6 points per dollar spent at Hilton. I previously was going to use my Chase Sapphire and earn 2 points per dollar spent, but after reading this article by the The Miles Professor. She details in the article, how you can earn up to 40 Hilton Honors points per dollar. Actually, her entire series on Hilton Honors has been killing it. I think mine will be closer to 35 points per $, but that is still pretty good for a 2 nights that are being reimbursed~

Wherever your travels take you, even if its a short walk from your bed to your couch, have a Great Points Earning Weekend!!!

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Why I am Not Going for Airline Status?

With yesturday's annoucment of the merger between American and US Airways, many people have been concerned about their status with the two airlines. What pieces of American will stay? What will be left from US Airways? Yesturday was filled with articles/posts with people's guesstimation. I personally could care less . . .

Chris and I are very Ying and Yang. He has talked extensive about his love of United Silver status, here and here. He likes the ability to choose better seats, check a bag and possible get an upgrade. I, on the other hand, have no desire for airline status. 

Why, you might ask? You’re a travel points blogger, isn’t it a requirement for you to have status?

My answer is simple. I don’t need status. Last year, I took a whopping 4 paid flights (one to San Diego, one to Atlanta, and two to Hartford, CT).  The rest of my travel, last year,  was paid for by points overseas except for my trip to Seattle, to visit Mom, here. I don’t travel enough on planes to justify status.

I fly a few thousand miles a year. I don’t travel for business, so I don’t earn “free” miles there. Therefore, to get to Silver status on any of the American-based airlines, I would have to do mileage running. Mileage running costs money (out of my limited travel budget) and time (I only get 15 days a years leave).

 Let’s say I really wanted to get Silver status and I decide to do a mileage run, a great place to look is on various forums on Flyertalk or Milepoint, you will need to do some work, but there are gems to be found. However, let’s say you are lazy (like me this month) and want to do limited work, I would highly recommend following The Flight Deal Blog. He posts daily amazing deals that can earn you many MQMs (miles that count toward status) for a low costs. Let’s take a few deals to put together mileage runs for silver Status:

  • First deal posted on 1/2: a flight from Washington, DC (IAD) to Narobi, Kenya
          Cost: $902

          MQMs earned:  16,380 or 65% of the amount needed for Silver Status


  • Second deal posted on 12/28: a flight from Baltimore (BWI) to San Diego
          Cost: $209

    MQMs earned:   5,076 or 20% of amount needed for Silver Status


  • Third deal posted 1/25: a flight from Washington, DC (IAD) to Portland
          Cost: $179

    MQMs earned: 4654 18.5% of the amount needed for Silver Status

With doing these three mileage runs or trips, one would earn 26,110 MQMs (enough for Untied Silver Status) and cost $1,290 I bet people could put together a combination of mileage runs that would cost less than $1,290 to get to Silver Status, but this is an example, the average layman could do.

For me $1,320 is a little more than 1/3 of my travel budget for the year. In full disclosure, I have not set a budget this year, so this may or may not be true in a month. However, it is true based upon my budgets in years past. Should I waste 1/3 of my travel budget on Silver Status, if I am very rarely going to use the benefits. To answer this question, let’s take a look at what United Silver Status gets you:

  • Economy Plus Upgrades (you + companion)  at check-in
  • Complimentary Premier Upgrades
  • Instant upgrades on Y- or B-class full-fare economy tickets
  • 500 award miles and PQM minimum accrual
  • Premier bonus award miles on United, Copa and select partner carriers
  • Priority check-in, baggage handling, security screening, boarding privileges
  • Special 1800 Phone Number
  • 1 checked bag free
  • Better access to award travel
  • Reduced fees for changing, canceling, modifying award travel

The benefits are ZZZZZZZZZZZZ or boring. Personally, I would use very few of them:

  • Economy Plus Upgrades (you + companion)  at check-in
    • I am weird. My favorite seat is the last row and seat by the window. I don’t know where my seat choice comes from. Therefore, upgrade to economy plus is nice (extra leg room, closer to the door etc.), but I doubt that I would use it.

  • Complimentary Premier Upgrades
    • As a lonely silver, the ability for me to snag an upgrade is slim. Its always nice to have the opportunity to get an upgrade, but I don’t hold my hopes on opportunity.

  • Instant upgrades on Y- or B-class full-fare economy tickets
    • I doubt I would ever purchase a Y or B class fare. I would need to be desperate to purchase this type of fare.
  • 500 award miles and PQM minimum accrual
    • This is one benefit that I want/need. I take lots of short haul flights less than 500 miles. Therefore, this benefit would be nice
  • Premier bonus award miles on United, Copa and select partner carriers
    • I very rarely fly on paid tickets – so this does not appeal to me.
  • Priority check-in, baggage handling, security screening, boarding privileges
    • Priority Check-In – I can wait in line. I am very rarely in a rush.
    • Baggage handling – who checks bags now a days?
    • Security Screening – I get this with my Global Entry
    • Boarding Privileges - The United Chase Credit Card allows me to board after premiere members.
  • Special 1800 Phone Number
    • I have no answer here -
  • 1 checked bag free
    • United Chase Card gets me one bag as well
  • Better access to award travel
    • I have never had trouble finding award tickets on United/US Airways. However, I have never had status, so I could be missing out on better award travel
  • Reduced fees for changing, canceling, modifying award travel
    • When you see how much a Silver saves, it isn’t much. But my Grandmother would say any dollar saved is important.

My verdict is still no. If I decide to pay the $95 yearly fee for the United card (which I most likely won’t), I get many benefits offered above. Low level airline status is not worth it to me. The benefits I would get from status does not justify the amount of money I would need to spend, mostly on mileage runs.

Going after airline status is a person choice, but at the moment, going after it does not support my goals. My goals is to see the world for free. How does spending my travel budget to complete mileage runs to get status accomplish this? For me it doesn't. Travelers with families or people who travel for business, status can make travel a little easier. 

Infrequent travelers, like me, won't benefit from low-level airline status. We want status, because it is something outside of our reach. Human nature is always to be jealous when others have something we don't. Jealousy can make people do strange things like mileage runs or overspending on credit cards for additional MQMs. However, you need to restrain your jealousy. Many of the benefits, outlined above, can be obtained by getting an airline credit card or advanced planning.

For some people, status can be a valuable part of the game. But, you can still do pretty well in this hobby without it, as well.


Thursday, February 14, 2013

It's Official: AA and US Airways Merging! Fancy New Website Launched

As was reported last night AA and US Airways are merging and the official announcement was made this morning.

They have launched a new informational website: The New American Is Arriving to provide information about the merger and give customers information on the new look and what it means for routes, loyalty programs and service. For now the loyalty programs will remain separate and will work like they have so far and more announcements will be made later and it looks like the combined airline will be a part of the oneworld alliance as predicted.

More as it comes in!


UPDATE: Here is the new commercial for the two merging airlines which is narrated by Mad Men actor Jon Hamm who was the narrator for the commercials announcing the new American Airlines livery. So I will just go ahead and assume that AA/US have Sterling, Cooper, Draper and Price as their ad agency. ;)






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Wednesday, February 13, 2013

UPDATED: American Airlines (AMR) and US Airways Boards Reportedly Agree on Terms of Merger


UPDATE: The Wall Street Journal is reporting that both AMR and US Airways boards have approved the terms of the merger and the announcement is scheduled for tomorrow morning. As expected AMR's creditors would hold 72% of the new airline while US Airways the rest.

Well it looks like the day might be here....Bloomberg News is reporting that the American Airlines and US Airways have come to an agreement on merger terms and the measure is going to the American Airlines (AMR) board for approval and will go to the US Airways board later today with a possible announcement tomorrow, according to a source close to the talks.

The source says that, as we previously thought, the new airline will be based in Fort Worth, Texas and US Airways CEO Doug Parker will become the CEO of the new airline and American CEO Tom Horton will stay on as a non-executive board member


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European Holiday: First Time in First: America Airlines London to New York (JFK)


Intercontinental Geneva 
Is it a Queen or a Double Bed? The DoubleTree Westminster  
The Hyatt Regency - The Churchill


After a great New Year's Eve in the Hyatt Regency - The Churchill we headed out around 6:30 a.m. to Heathrow for our 10:00 a.m. flight on American Airlines in First Class (The first time for both of us). We left the hotel and took a quick bus ride over to Paddington Station where we caught the Heathrow Express train which takes about15-minutes from London to the airport.

From there we headed to the Flagship check-in area which is located outside of the main departures check in area. When you reach the end of the terminal you head outside and to the left to a smaller more intimate check in area where someone pre screens your passport and checks your luggage. We were two of three people in the check in area so it went very fast!

Entrance to Flagship Check In
It was a short walk from there to the security area where we used a "fast pass" given to us at check in to reach what was supposed to be a faster security line. Instead we got behind a family of at least 20 travelers (half of them kids under 10) who must have stormed in right in front of us so we were slowed down for at least 20 minutes.

When we were finally through we headed to the airline lounge area which is located off of the main terminal area and down a side hallway. Just follow the signs to area "H" which contains the American Airlines Admirals Club and Flagship Lounge.


Flagship Lounge
I wish I could give you a great review of the Flagship Lounge and all of its added amenities....but when we checked in the agent behind the desk didn't even look at our tickets and directed us to the Admirals Club section of the lounge. We didn't realize it until we were on our way out to catch our flight and saw first class passengers being directed into the Flagship Lounge which is right by the entrance to the lounge. I was so disappointed, but there was nothing we could do about it by then!

The Admirals Club section of the lounge was still very nice. It had a great selection of coffee, juices, soft drinks, wines and liquor (even at 9:00 am). They also had a selection of breakfast items including cereal, yoghurt and pastries including possibly the most delicious bacon, egg and cheese sandwich I have ever had.



Needed the Coffee That Day


Snacks


AMAZING Bacon Sandwich


Wine and Liquor Stations


Seating Area
After having our fill in the lounge we headed to the gate area, which at Heathrow meant a long 15 to 20 minute walk. Once at the gate we had our passport and tickets checked at least 3 times and some people were pulled aside for additional screening. When boarding was called we were the first two on board and we were warmly welcomed by the crew and directed to our seats, 2J and 3J along the right side of the plane. The cabin of this Boeing 777 is laid out in a 1-2-1 cabin in First Class. Each seat along the wall had a view out of three different windows, which was awesome! The Flight Services Manager came over and introduced himself and upon seeing how excited we were and seeing us snapping pictures, asked if we wanted a picture together. He was so kind and continued to check in on us for all of the flight. After our picture he showed us how the seat could pivot into three different positions, first was the takeoff and landing straight ahead, second was a diagonal alignment that connected you to the ottoman that would make a full lie-flat bed when put in to that position and finally you could turn the seat completely to the window where there is a small desk that you can use while you enjoy the view. 

The ottoman had a pillow, duvet and blanket for relaxing and we were each offered a pair of AA's pajamas (which I had secretly been very excited about for the whole trip). They were bundled in an awesome draw string bag with the AA logo on them that will make them great to travel with in the future.

Seat 2J


Ottoman, Duvet and Pillow
We were then offered a welcome drink of champagne and any newspapers we wanted. By this point boarding was almost complete and while we thought we would be the only people in the cabin (as we were for the first 30 min) we were soon joined by a large crush of people who were moved up from business class and a few who had lagged from the lounge so First turned in full by the end. There were even two kids who got the bump up from business class and they treated it like it was old hat, I would have been bouncing off the walls as a kid! That's the other thing I noticed...everyone who moved up to first or came in from the lounge treated it as if they were just bored with first class. Many even refused a welcome drink, pajamas, amenity kit and a welcome from the crew saying they had been in this product many times. I think if I ever got to that point I would just not fly in First anymore. I get so excited every time I get on a plane, especially when not in coach, so maybe it was just because it was my first time in First Class...but come on...it's pretty cool!

Welcome Drink


Pajamas!!!!


Center Seat
After our welcome drink we pushed back and took a long taxi to the runway and about 20 minutes later we were off and heading toward the coast. We were offered a set of noise canceling headphones and I quickly plugged mine in, turned on some classical music, swung my chair to the window and enjoyed the view for the first hour of the flight.

Almost to the English Coast


View from the Seat Point to the Desk
After a bit the menus for lunch were offered and I moved back to Kelsey's Ottoman which has a seat belt on it so that those traveling together can have a face to face dinner or lunch together. It was one of the coolest "lunch dates" we have ever been on.

American has really been pushing their wine program heavily and on this flight we were not just given the choice of one wine...but instead offered a flight of ALL of the wines that they had on offer. We of course said yes and loosened the belt buckles for the lunch.

Front Menu Cover


Wine Program Description


Main Meal Menu
For lunch I went with a starter of grilled eggplant and goat cheese with a warm tomato relish and balsamic. After that was a sweet corn and butternut squash soup and a seasonal greens salad with balsamic pears, beets, almonds and blue cheese. For the main I went with the coriander lime chicken. 

Light Meal Offerings Before Landing


Champagne and White Wine



Reds



After we made our selections I had to snap a photo of the craziest place I have ever had lunch and the view of the Irish Coast.

Lunch With A View
The lunch started with a selection of mixed nuts which was followed by an amuse bouche...which I sadly don't remember (sorry!).


It was then followed by the wine flight which was served on a metal tray with the wine name and logo beneath each of them. It was so cool to do an actual wine tasting in the sky and to try all of the wines before settling on one for lunch, we both settled on the champagne in the end. 






After that came the eggplant and goat cheese starter which has to be my absolute favorite thing I have eaten on a plane (and maybe on the ground) ever. The eggplant was lightly grilled and had loads of flavor that was only enhanced with the salty and creamy goat cheese which was some of the best I have ever had. Seriously...they could have given me this for every course and I would have been in heaven.

This makes my mouth water just looking at it
After that was the soup which was sweet but had a little bit of a bite to it.



Finally the coriander lime chicken came and it was also very good. The chicken was very moist and cooked very well. The seasoning was delicious and the rice and veggies helped to bring the dish together, I was very impressed.


Then came time for the dessert....


I love love love United and Ameircan for both having an ice cream dish on the menu. It's so cool to have some ice cream with amazing toppings.


After that I laid the seat back and took a quick nap and watched some movies until our light meal of pizza, salad and a cookie that was served about an hour before landing.


A bumpy landing into JFK and we made the long taxi to the gate area and we were going to have more than enough time to make our connection until the captain overshot the gate and we had to wait 30 minutes for someone to come out and push us back past the gate so we could pull in again. By this time we were about an hour until our flight so we ran off the plane where we were given a "transfer" sheet which would get us into a fast pass type line at Customs. We got into that line and we were one of the first so we thought we would be through in no time. Boy were we wrong...There was only one agent working the fast pass lane and the oneworld agent that was supposed to help move the fast pass customers through the line was busy chatting him up! I kid you not...she sat there for at least 10-15 minutes talking to the Customs guy and wondered why everyone in the line trying to make a connection was pissed off at her when she finally realized she should stop talking. After no question from Customs, picking up our bags and rechecking them we headed upstairs to go through security once again. By the time we made it through security there was only 30 minutes or so until our flight so we hurried over to the gate where they were already boarding and we took our seats for the short flight back to Washington National and after a long week...we were home.



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