The offer gave me a $15 gift card to my choice of store, if I used my credit card to pay for a monthly reoccurring bill. To complete the offer, I paid a portion of my cell phone bill in October. However, I forgot about the offer until earlier this week, when this letter arrived:
The letter contained an awkward letter and my $15 Starbuck's gift cards:
Here is a copy of the letter:
The letter is awkward for two reasons:
1) Its not personalized. In the age of mail merge, your can do this easily
2) The second paragraph is not appropriate. This letter should be a simply thank you, nothing
else.
Overall, thank you Bank of America for keeping your promise!
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